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Forward-looking Statements and Risks

This website contains forward-looking statements with respect to expected financial performance, strategy and business conditions. The words "believe," "anticipate," "estimate," "plan," "expect," "intend," "may," "project," "will," "would," and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. These statements reflect management's current beliefs with respect to future events and are based on information currently available to management. Forward-looking statements involve significant known and unknown risk and uncertainties. Many factors could cause our actual results, performance or achievements to be materially different from any future results, performance or achievements that may be expressed or implied by such forward-looking statements. Factors which may cause such differences include, but are not limited to those set out below and those set out in detail in the "Risk Factors" section of the Company's Annual Information Form for the year ended December 31, 2023 available on SEDAR+ at, which is also included in the Company's Annual Report on Form 40-F available on EDGAR at

  • Economic conditions, especially as they relate to credit conditions, consumer spending and demand for managed residential property, particularly in regions where our business may be concentrated.
  • Residential real estate property values, resale rates and general conditions of financial liquidity for real estate transactions.
  • Extreme weather conditions impacting demand for our services or our ability to perform those services.
  • Economic deterioration impacting our ability to recover goodwill and other intangible assets.
  • A decline in our ability to generate cash from our businesses to fund future acquisitions and meet our debt obligations.
  • The effects of changes in foreign exchange rates in relation to the U.S. dollar on our Canadian dollar denominated revenues and expenses.
  • Competition in the markets served by the Company.
  • Labour shortages or increases in wage and benefit costs.
  • The effects of changes in interest rates on our cost of borrowing.
  • A decline in our performance impacting our continued compliance with the financial covenants under our debt agreements, or our ability to negotiate a waiver of certain covenants with our lenders.
  • Unexpected increases in operating costs, such as insurance, workers' compensation, health care and fuel prices.
  • Changes in the frequency or severity of insurance incidents relative to our historical experience.
  • A decline in our ability to make acquisitions at reasonable prices and successfully integrate acquired operations.
  • The performance of acquired businesses and potential liabilities acquired in connection with such
  • acquisitions.
  • Changes in laws, regulations and government policies at the federal, state/provincial or local level that may adversely impact our businesses.
  • Risks related to liability for employee acts or omissions, or installation/system failure, in our fire protection businesses.
  • A decline in our performance impacting our ability to pay dividends on our common shares.
  • Risks arising from any regulatory review and litigation.
  • Risks associated with intellectual property and other proprietary rights that are material to our business.
  • Disruptions or security failures in our information technology systems.
  • Political conditions, including any outbreak or escalation of terrorism or hostilities and the impact thereof on our business.
  • Performance in our commercial and large loss property restoration business and roofing business.
  • Volatility of the market price of our common shares.
  • Potential future dilution to the holders of our common shares.
  • Risks related to our qualification as a foreign private issuer.
  • The outbreak of epidemics or pandemics or other health crises could result in volatility and disruptions in the supply and demand for our products and services, global supply chains and financial markets.

We caution that the foregoing list is not exhaustive of all possible factors, as other factors could adversely affect our results, performance or achievements. The reader is cautioned against undue reliance on these forward-looking statements. Although we believe that the assumptions underlying our forward-looking statements are reasonable, any of the assumptions could prove inaccurate and, therefore, there can be no assurance that the results contemplated in such forward-looking statements will be realized. The inclusion of such forward-looking statements should not be regarded as a representation by the Company or any other person that the future events, plans or expectations contemplated by the Company will be achieved. We note that past performance in operations and share price are not necessarily predictive of future performance. All forward-looking statements in this MD&A are qualified by these cautionary statements. The forward-looking statements are made as of February 22, 2024 and, unless otherwise required by applicable securities laws, we do not intend, nor do we undertake any obligation, to update or revise any forward-looking statements contained in this website to reflect subsequent information, events, results or circumstances or otherwise.

Additional information
Copies of publicly filed documents of the Company, including our Annual Information Form, can be found through the SEDAR+ website at and on EDGAR at