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Environmental, Social, and Governance

FirstService’s ESG approach started with our Social Purpose initiative and has evolved with separate vertical approaches to energy efficiency and climate resilience and a continued focus on strong governance.

Our expert teams in energy management and disaster restoration help clients reduce carbon emissions and recover from climate-related damage.

Through our Social Purpose initiative, team members are encouraged to #FirstServeOthers by supporting our communities and the environment, while our employee hardship fund aids team members facing financial hardships. Strong governance structures ensure proper oversight of ESG risks and opportunities, supporting ethical conduct and long-term value creation.

Environment

Our climate change strategy focuses on enhancing energy efficiency and disaster recovery. 

Through FirstService Energy, we help clients cut carbon emissions and comply with evolving regulations. 

Our restoration brands, First Onsite and Paul Davis, are key in repairing climate-related damage and strengthening resilience against future events. 

While not a high-emitting company, we are dedicated to minimizing our environmental impact and aiding clients in adapting to climate risks. Every industry and business within our portfolio will have different criteria and issues that drive their specific ESG strategies.

Social

In 2024, we marked the seventh year of our Social Purpose initiative, encouraging over 30,000 employees to support our people, communities, and the environment through our mission to #FirstServeOthers. 

Our grassroots approach empowers local teams to make a meaningful impact on causes they care about. 

Their efforts are celebrated through our Spotlight newsletter and annual Social Purpose videos. 

Additionally, we offer the FirstService Relief Fund, providing grants to employees facing unexpected financial hardships. We’ve awarded 2,480 grants in excess of $1.6M to team members in need since 2018.

Governance

FirstService has implemented sound governance practices to manage ESG  factors, including climate change. 

Our Board of Directors is responsible for the company’s overall stewardship, with specific responsibilities assigned to the Audit Committee, Executive Compensation Committee, and Nominating and Corporate Governance Committee. These committees ensure proper oversight of ESG risks and opportunities, supporting ethical conduct, transparency, and long-term value creation for stakeholders.

Modern Slavery Report

Learn more about the actions we have taken to prevent and reduce the risk of forced labour or child labour within our operations and supply chains.

Human Rights Policy

Our sincere commitment to our greatest resource –
Our People.