FirstService Corporation is a North American leader in the essential property services sector serving its customers through two industry-leading platforms:
- FirstService Residential - North America's largest manager of residential communities; and
- FirstService Brands - one of North America's largest providers of essential property services to residential and commercial customers delivered through individually branded franchise systems and company-owned operations.
FirstService Residential and FirstService Brands both rely on the same operational foundations for success - a core competency in managing and growing market-leading, value-added outsourced property services businesses; significant scale advantages that are leveraged to create more value for clients; a culture focused around customer service excellence; and strong brand recognition.
FirstService generates US$1.5 billion in annual revenues and has approximately 17,000 employees across North America. With significant insider ownership and an experienced management team, FirstService has a long-term track record of creating value and superior returns for shareholders. The common shares of FirstService trade on the NASDAQ and on the Toronto Stock Exchange under the symbol "FSV".
FirstService Residential is North America's largest manager of residential communities. It manages more than 7,900 properties representing more than 1.6 million residential units and administers annual client expenditures of $7.5 billion annually. In addition to its core property management services, FirstService Residential provides its clients with other complementary services primarily in the following areas: (i) on-site staffing, including building engineering and maintenance; pool, recreation facility and amenity management; security, concierge and front desk personnel; and landscaping; (ii) unique banking and insurance products; and (iii) energy conservation and management solutions. FirstService Residential's goal is to enhance the value of every property and the lifestyle of every resident in the communities it manages. To achieve this, FirstService Residential leverages its scale, expertise and local knowledge to deliver exceptional customer service by living its values: Being genuinely helpful, aiming high, owning it, doing what's right, improving it and building great relationships.
FirstService Residential also includes the following businesses:
- American Pool Enterprises, the largest commercial swimming pool and recreational facility management operation in North America, servicing over 3,000 commercial swimming facilities and over 7,000 residential pools in 14 U.S. states, Washington D.C. and Canada;
- LIVunLtd, a recognized leader in urban residential lifestyle management providing services in the areas of fitness, recreation, spa, concierge and event planning, managing more than 100 lifestyle amenity facilities with a significant presence in New York City, as well as Florida and California; and
- Heartline Fitness Systems, a full-service provider of commercial fitness center product and service solutions throughout the eastern U.S., with over 1,200 recurring service contracts under management.
- Planned Companies, a leading provider of facility maintenance, concierge/front desk and security services to over 400 residential, corporate, commercial and retail properties in seven states in the northeast U.S.
FirstService Brands is one of North America's largest providers of essential property services delivered through individually branded franchise systems and company-owned operations. With more than 1,900 franchisees and 19 company-owned operations in all 50 U.S. states and ten Canadian provinces, FirstService Brands services more than 500,000 customers and generates $1.8 billion in system-wide sales. Services are delivered through the following eight well-known market leading brands.